Customer Retention Cycle

Drive Back a Customer Who has not Visited in a While

Wouldn’t it be nice if you could automatically send your customer a personalized text letting them know that you’ve missed them? What if you could track the results of that text and make changes to increase revenues?

At TL Connects we thought it would be pretty awesome, so we built an automated retention program in our software that will reach out to that customer that hasn’t visited in a while with an offer to bring them back.

You have the ability to decide how long a customer must be dormant before receiving an automated retention textALERT.  Our recommendation is 30 days, but you can choose what works best for your business with 15 days being the minimum.  Our latest automated layered retention program allows you to create multiple offers to drive your customers back.

For instance, at 15 days a coffee shop may send a retention offer of $1 off.

At 30 days this same coffee shop may sweeten the deal to a FREE Cup of Coffee.

And at 60 days they may offer you a FREE Specialty Drink with Purchase.

With our program, you don’t have to do anything except create your offers, then our software automatically engages your customers and drives quantifiable revenue into your business.

The diagram below shows how the program works.  Call us today at 615-255-3199 and we can schedule a one-on-one demo to show you customer results and exactly how the software works.

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