Rafferty’s teamed up with TL Connects in 2013 with a goal of getting more customers to come back more often. Within 6 months, they had signed 2,601 subscribers in their database and over 16,000 after ten months.
El Mazatlan is a Mexican restaurant chain using several aspects of the TL Connects program including a digital loyalty program, trigger-based auto-responders and textALERT campaigns which are simply texts to their subscribers.
This success story shows how well Aspen Creek Grill has been doing since joining TL Connects to help them retain more customers. They use a long list of well planned auto-responders that consistently engage customers who haven’t returned at various times.
This Pelican’s Snoball franchisee joined TL Connects in 2019 to increase their revenue and improve their communication with customers. In their first six months, they signed up more than 5,500 customers to their database with over 70% opting in to their direct textALERT program.