Convenience Store News: Shell’s January text messaging promotion brings in customers

Convenience Store News: Shell’s January text messaging promotion brings in customers One of the biggest issues today’s convenience stores face is getting customers to enter their stores. With pay at the pump ever so popular, people just do not enter the stores as much as they used to.  Another issue convenience stores face is customer […]

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Twice Daily expands customer engagement program to all stores

Twice Daily expands customer engagement program to all stores February 21, 2015 Nashville, TN TL Connects, a customer engagement platform provider announced their partner expansion with Twice Daily (TD). TD partnered with TL Connects (TL) as a means to better engage with their customers.  In November 2014, TD piloted a custom solution in three locations. […]

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Loyalty Program Software

A Case Study: A Restaurant’s first month using Loyalty Program Software

A Case Study: A Restaurant’s first month using Loyalty Program Software Wheatless Restaurant is Bowling Green’s first gluten-free restaurant, serving quality food that anyone will enjoy. They are also serving up some quality textALERT campaigns! They have only been with textLIVING for a month, but they are hitting some excellent numbers with their loyalty program […]

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Send SMS textALERTs to your loyal customers and reap the rewards.

Send SMS textALERTs to your loyal customers and reap the rewards. Loyalty programs are currently more popular than ever. Seems like most companies have some version of a loyalty program whether it’s swipe cards, punchcards or digital rewards programs. There is one method, however that has a weighted advantage over the others and that is a digital […]

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Customer Retention

Customer Retention – An Instant Success Story

What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. Pretty simple, huh? It is what we all try to do […]

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Small Business Saturday

Small Business Saturday Mobile Marketing Tips

Small Business Saturday Mobile Marketing Tips Many businesses are getting prepared for Small Business Saturday, which is on November 29 this year. American Express founded Small Business Saturday to help small businesses get more customers. The idea was to make a day encouraging people to shop at small, local businesses, always coming on the Saturday […]

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customer rewards

TL Connects Makes Customer Rewards Simple for Rafferty’s

TL Connects Makes Customer Rewards Simple for Rafferty’s Rafferty’s Restaurant & Bar is an employee-owned chain based in Bowling Green, Kentucky. It operates 16 locations across the Southeastern U.S. Rafferty’s focuses on customer satisfaction, preparing menu items from scratch daily with the freshest ingredients. The Challenge: Staying Top-of-Mind in the Highly Competitive Restaurant Industry Rafferty’s […]

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Instant Gratification

Applying the psychology of Instant Gratification in your Marketing

Applying the psychology of Instant Gratification in your Marketing Humans, by nature, are not patient creatures. We have to be taught, for years, to wait for things. By nature, we want them now. You hear children screaming in stores not because they want to wait three weeks to get that toy, they want it now! […]

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Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September!

Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September! Shogun Bistro signed up the first subscriber to their TL Connects Customer Retention Software program on 10/1/2012.  They now have broken the 10,000 subscriber level so we wanted to congratulate them on reaching that mark. Shogun Bistro is a […]

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frozen yogurt customer engagement

Frozen Yogurt Customer Engagement

Frozen Yogurt Customer Engagement Frozen yogurt stores can be found in most towns and cities across America and the self-serve establishments make for a fast and convenient place to get a frozen dessert just the way you want it. Simply grab a tub, choose your yogurt flavor or flavors and then finish off by adding […]

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