When signing up for a rewards program it should be fast, simple, and painless. When we designed our digital rewards program we wanted to build a product that your customer could sign-up for in less than 20 seconds. Guess what? … Read More
How do my customers redeem a reward, retention offers , or textALERT offers? Redeeming rewards, retention offers, and textALERT offers is intuitive and simple for your customers. We’ve also designed the program to reduce fraud when offers are being redeemed … Read More
When will my customer receive the automated retention textALERT? Our automated retention program is designed to drive in those customers who have not visited your store in a while. Most companies have no way to reach out to their customers … Read More
How to login to my account, see results and send textALERTs? When you signed up you received a welcome email which provided you with your username and temporary password. Once you are ready to login you can click login at … Read More
How do I change my automated retention offer? 1. Login to your account at my.tlconnects.com.2. Click the Merchant heading at the top of your screen.3. Under Retention offer click Edit.4. Make your changes and click Save.