Text Messaging to Customers: A Clothing Boutique’s Testimonial

Text Messaging to Customers: A Clothing Boutique’s Testimonial It is always awesome to hear your customers bragging on your products or services. It absolutely never gets old. But it is extremely great to read an article that a new client has written singing … Read More

Featured Post

Customer Retention – An Instant Success Story

What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire … Read More

Featured Post

Small Business Saturday Mobile Marketing Tips

Small Business Saturday Mobile Marketing Tips Many businesses are getting prepared for Small Business Saturday, which is on November 29 this year. American Express founded Small Business Saturday to help small businesses get more customers. The idea was to make … Read More

Featured Post

Twice Daily, a Nashville-based Convenience Store launches pilot loyalty program

Twice Daily, a Nashville-based Convenience Store launches pilot loyalty program Three locations chosen to test a new digital, mobile-based, customer engagement program November 12, 2014Nashville, TN Twice Daily announced today they are launching a pilot loyalty program in 3 of … Read More

Featured Post

Applying the psychology of Instant Gratification in your Marketing

Applying the psychology of Instant Gratification in your Marketing Humans, by nature, are not patient creatures. We have to be taught, for years, to wait for things. By nature, we want them now. You hear children screaming in stores not … Read More

Featured Post
Customer Retention software at Shogun

Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September!

Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September! Shogun Bistro signed up the first subscriber to their TL Connects Customer Retention Software program on 10/1/2012.  They now have broken the 10,000 subscriber … Read More

Featured Post

Holiday marketing ideas for creating textALERTS

Holiday marketing ideas for creating textALERTS Labor Day has come and gone and summer officially ends on 9/23/14, but that doesn’t mean you should neglect your textALERT marketing efforts.  Take advantage of this time of seasonal change and promote your business … Read More

Featured Post
Frozen yogurt customer retention

Frozen Yogurt Customer Engagement

Frozen Yogurt Customer Engagement Frozen yogurt stores can be found in most towns and cities across America and the self serve establishments make for a fast and convenient place to get a frozen desert just the way you want it. … Read More

Featured Post
Chick-fil-A Loyalty

3 specific ways our Chick-fil-A Partners use TL Connects to surprise and delight their customers

3 specific ways our Chick-fil-A Partners use TL Connects to surprise and delight their customers Chick-fil-A Loyalty Not only does Chick-fil-A have an extremely loyal customer base, but they also have an extremely good chicken sandwich! In the recently released … Read More

Featured Post

Do you know who your loyal customers are? Nearly half of marketers have no idea!

Do you know who your loyal customers are? Nearly half of marketers have no idea! According to 51% of respondents of a RSR Research survey customer retention has become more difficult and building customer loyalty is challenging. This marketing business challenge was the most … Read More

Featured Post