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TL Connects blog

5 Ways to Create a Culture to Drive More Loyalty

5 Ways to Create a Culture to Drive More Loyalty In recent years company culture has received a lot of press and many books have been written on how to create an effective company culture. As an owner myself, I spend a lot of time thinking about the culture of our company and I’ve come […]

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Monthly Dashboard Report

Understanding Your Monthly Dashboard Report

Understanding Your Monthly Dashboard Report Each month you will receive an automated monthly dashboard report that will show you data which includes “All Time” data since you started your TL Connects loyalty program and the “Last Month.” First, you’ll see your Revenue Stats. Revenue Stats are calculated using the average ticket price you gave us at sign-up. These are not […]

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3 Ways We Drive Revenue for Small Businesses

3 Ways We Drive Revenue for Small Businesses When the team at TL Connects was mapping out the digital rewards program, we focused on making our digital rewards program a quantifiable revenue driver for businesses. I’ve learned after years of working with small businesses that most will focus all their marketing energy on driving in new […]

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Installing my TL Connects Digital Rewards iPad Kiosk

Simple is our mantra. When installing your TL Connects digital rewards iPad kiosk, we made sure you didn’t need a rocket scientist to get it up and running. When your box arrives, you’ll open it to find your iPad Kiosk with a training manual, instruction card and extension cord. Installing:  Step 1: Plug in kiosk. Step 2: A […]

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How do my customers sign-up for my digital rewards program?

When signing up for a rewards program it should be fast, simple, and painless. When we designed our digital rewards program we wanted to build a product that your customer could sign-up for in less than 20 seconds. Guess what? We achieved this feat. 1. Your customer simply hits the green button to sign-up. Your […]

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redeeming rewards

How do my customers redeem a reward, retention offers , or textALERT offers?

How do my customers redeem a reward, retention offers , or textALERT offers? Redeeming rewards, retention offers, and textALERT offers is intuitive and simple for your customers.  We’ve also designed the program to reduce fraud when offers are being redeemed by time and date stamping the claim text. When your customer checks-in using the green button […]

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When will my customer receive the automated retention textALERT?

When will my customer receive the automated retention textALERT? Our automated retention program is designed to drive in those customers who have not visited your store in a while. Most companies have no way to reach out to their customers in a personal way and say we miss you. You can decide how long a […]

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How to login to my account, see results and send textALERTs?

How to login to my account, see results and send textALERTs? When you signed up you received a welcome email that provided you with your username and temporary password.  Once you are ready to login you can click login at the top right of the screen or you can visit my.blog.tlconnects.com.  I recommend visiting my.blog.tlconnects.com […]

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How do I change my Sign-Up Offer?

How do I change my Sign-Up Offer? The sign-up offer is one of the most important parts of running a successful digital rewards program.  It is what incentivizes your customer to sign-up for your rewards program which then gives you permission to engage them through textALERTs and other automated text communication. As you launch your […]

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