Customer Retention – An Instant Success Story

What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire … Read More

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Customer Retention Cycle

Drive Back a Customer Who has not visited in A While

Wouldn’t it be nice if you could automatically send your customer a personalized text letting them know that you’ve missed them? What if you could track the results of that text and make changes to increase revenues? At TL Connects … Read More

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Understanding Your Monthly Dashboard Report

Each month you will receive an automated monthly dashboard report that will show you data which includes “All Time” data since you started your TL Connects loyalty program and the “Last Month.” First, you’ll see your Revenue Stats. Revenue Stats are calculated using the … Read More

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3 Ways We Drive Revenue for Small Businesses

When the team at TL Connects was mapping out the digital rewards program, we focused on making our digital rewards program a quantifiable revenue driver for businesses. I’ve learned after years of working with small businesses that most will focus all … Read More

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