IHOP store - Customer Engagement Strategy Case Study

IHOP Customer Engagement Strategy: Case Study

IHOP Customer Engagement Strategy: A Case Study A year of automated customer engagement. For 58 years, the IHOP family restaurant chain has served world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by … Read More

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Customer Retention – An Instant Success Story

What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire … Read More

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