IHOP Customer Engagement Strategy: A Case Study A year of automated customer engagement. For 58 years, the IHOP family restaurant chain has served world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by … Read More
What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire … Read More
Mobile Marketing has been all the rage for some time now. However, many businesses still have not started utilizing this awesome method to engage directly with their best customers. Starting a mobile marketing program can be really easy and will … Read More
Three locations chosen to test a new digital, mobile-based, customer engagement program November 12, 2014Nashville, TN Twice Daily announced today they are launching a pilot loyalty program in 3 of their locations. Twice Daily is the Mid-South’s premier convenience retailer. … Read More
Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September!
Shogun Bistro signed up the first subscriber to their TL Connects Customer Retention Software program on 10/1/2012. They now have broken the 10,000 subscriber level so we wanted to congratulate them on reaching that mark. Shogun Bistro is a hibachi/sushi … Read More