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Customers ignoring your loyalty program? Get more subscribers by…

Customers ignoring your loyalty program? Get more subscribers by… The key to a successful loyalty program is getting customers to join.  No matter how easy the process is or how great the sign-up offer may be, customers still have to know it exists before they can join. So, don’t keep your loyalty program a secret. […]

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TL Connects

textLIVING Announces Corporate Name Change to Reflect Broader Customer Engagement

textLIVING Announces Corporate Name Change to Reflect Broader Customer Engagement textLIVING, the digital loyalty program provider, today announces that they have rebranded their company name from textLIVING to TL Connects. TL Connects (formerly textLIVING) provides businesses of all sizes a complete customer engagement platform. The platform is entirely digital and provides an alternative to punch […]

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Convenience Store News: Shell’s January text messaging promotion brings in customers

Convenience Store News: Shell’s January text messaging promotion brings in customers One of the biggest issues today’s convenience stores face is getting customers to enter their stores. With pay at the pump ever so popular, people just do not enter the stores as much as they used to.  Another issue convenience stores face is customer […]

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Text Messaging to Customers: A Clothing Boutique’s Testimonial

Text Messaging to Customers: A Clothing Boutique’s Testimonial It is always awesome to hear your customers bragging on your products or services. It absolutely never gets old. But it is extremely great to read an article that a new client has written singing your praises in a publication!  One of our new clients has recently written some nice […]

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Customer Retention

Customer Retention – An Instant Success Story

What is customer retention? Customer retention, by definition*, is the activity that a company undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship. Pretty simple, huh? It is what we all try to do […]

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Small Business Saturday

Small Business Saturday Mobile Marketing Tips

Small Business Saturday Mobile Marketing Tips Many businesses are getting prepared for Small Business Saturday, which is on November 29 this year. American Express founded Small Business Saturday to help small businesses get more customers. The idea was to make a day encouraging people to shop at small, local businesses, always coming on the Saturday […]

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Twice Daily, a Nashville-based

Twice Daily, a Nashville-based Convenience Store launches pilot loyalty program

Twice Daily, a Nashville-based Convenience Store launches pilot loyalty program Three locations chosen to test a new digital, mobile-based, customer engagement program November 12, 2014Nashville, TN Twice Daily announced today they are launching a pilot loyalty program in 3 of their locations. Twice Daily is the Mid-South’s premier convenience retailer. They have 31 locations located […]

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Instant Gratification

Applying the psychology of Instant Gratification in your Marketing

Applying the psychology of Instant Gratification in your Marketing Humans, by nature, are not patient creatures. We have to be taught, for years, to wait for things. By nature, we want them now. You hear children screaming in stores not because they want to wait three weeks to get that toy, they want it now! […]

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Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September!

Shogun Bistro in Bowling Green, KY has great success with their customer retention software in September! Shogun Bistro signed up the first subscriber to their TL Connects Customer Retention Software program on 10/1/2012.  They now have broken the 10,000 subscriber level so we wanted to congratulate them on reaching that mark. Shogun Bistro is a […]

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Holiday marketing ideas for creating textALERTS

Holiday marketing ideas for creating textALERTS Labor Day has come and gone and summer officially ends on 9/23/14, but that doesn’t mean you should neglect your textALERT marketing efforts.  Take advantage of this time of seasonal change and promote your business in new and creative ways.  It is still too early for Halloween or Thanksgiving and […]

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